Enjoy seamless sports betting and quick casino gaming with Helabet Kenya mobile app. Download the app for Android or iOS so that you can enjoy instant M-Pesa transactions, live betting without the 60-second lag, and an offline bet slip that saves your selections if your connection goes away. When you download the app you can still earn our same welcome bonus of KES 15,000, plus mobile-specific promotions.
Helabet Kenya mobile app will convert your phone into a mini betting shop with all the betting lines from Premier League odds to Aviator crash games in one app that is minimal weight cost. It is licensed by BCLB Kenya and it is optimized for Kenyan mobile providers. The app for Android is 15MB and iOS app is 22MB so it is small enough to download at 3G speeds in most rural areas of Kenya outside Nairobi and Mombasa.
The native app does not lag during peak browser demand periods that you would experience with browser betting. The app internally stores cache data and loads data faster. Kenyan punters enjoy M-Pesa support that processes deposits within seconds and cashout withdrawal processes via 2-4 hours and does it from inside the app. Your log in can also use biometric (face or fingerprint) so it is secure and instant to log into the app.
The app loads 2-3x faster than the mobile browser version. You will see live odds with real-time updates and use less data with our mobile app designed specifically for Safaricom and Airtel networks.
Make deposits and withdrawals using M-Pesa directly in the app. No browser redirects or delays—simply tap, confirm with your PIN, and funds are credited immediately.
Receive instant alerts for every bet you settle, goal notification for every match that you have wagered, deposit confirmations and exclusive mobile-only bonus offers.
You can build your accumulator even without a signal or when a signal loses strength. The app saves locally your selections and automatically syncs once your connection is restored, so you do not lose your bets.
You can use your fingerprint or face to login instantly, if your device allows it. Two-factor authentication via SMS gives you extra protection for withdrawals.
The game library is full with access to over 250 casino slots, live dealer tables, and crash games including Aviator. All RTP percentages and jackpot pools are the same as the desktop version.
Android users will not find the Helabet app on the Google Play Store due to Google’s restrictions on real-money gambling apps. Instead, you will download the APK file directly from the official Helabet Kenya website. This will take around 2–3 minutes to download and install, from start to finish. The APK installation method is perfectly safe and used by every major betting operator in Kenya, including SportPesa, Betika, and 22Bet.
Go into your Android phone Settings app, then go to the Security or Privacy section (location varies on Android version), and turn on “Install apps from unknown sources” or “Allow from this source” for your browser. This permission allows you to install applications that are not from the Play Store. On some newer Android versions (8.0+) instead of asking you for this permission initially, the app asks for permission while it is installed.
Open up Chrome, Firefox, or another mobile browser and type in helabetkenya.com. Scroll all the way to the bottom of the front page where you will see (Mobile Applications) or a large banner saying to "download" the app. Tap the Android icon or on "Download for Android".
Your browser will ask you to download the helabet.apk file (It’s about 15MB). Tap on "Download" or "OK". The download will occurs (30-90 seconds on 4G networks and on 3G about 2-3 minutes). You will see a “download progress” pop up on your notifications toolbar.
Once “download” is completed, tap the “downloaded” notifications or go your “Download Folder”. Tap the helabet.apk file. Tap on Install on the pop up screen. The install will take 10-20 seconds. If it asks about permissions tap ALLOW so it can get necessary access to run properly.
Once is completes installation, tap Open or find the Helabet down on your home screen. Open the app and login with your existing account - phone number and password OR tap Register to create a new account in the app.
Navigate the deposit tab in the app, select M-Pesa for payment, enter your amount (minimum KES 50), complete the transaction with M-Pesa PIN. Funds will be instantly reflected in your account balance and you can bet.
The Android app will typically receive updates every 2-3 weeks with bug fixes, additional features, and/or improvements. You will be notified when updates are available or you can follow- up by going back to the download page. The updates may install on top of the app so it will not lose your current login session or your history of bets.
Installation is easier on iPhone and iPad as Helabet has a downloadable app via the Apple App Store within the Kenya region. The iOS version has the same capabilities as Android, but with interface changes made to follow iOS design principles and Apple’s performance requirements. Supported devices include iPhone 6s and later, and all iPad devices that support iOS 11+.
Press the App Store blue icon on your home screen. Make sure you are using your Apple ID (Settings > Your Name if you need to). If you haven’t switched from the default region setting yet, you will need to do so to find the Helabet app.
Press the search button located at the bottom of your screen and then in the search bar, type in “Helabet Sports Betting App”. The Helabet official app will be available with the Helabet purple logo. When you find the official app, confirm it is published by the official developer in order to avoid illegitimate versions of the app.
Press “Get”, and authenticate with either Face ID, Touch ID, or Apple ID Password. The app will automatically download and install within 30 to 90 seconds on Wi-Fi, 1-2 minutes on cellular data depending on different factors. If you press “Open” once the app is installed, you can begin using the app immediately.
iOS app updates typically come out at the same time as Android app updates which means both have had beneficial features or tweaks. The App Store will most likely update your iOS app automatically if enabled in the App Store settings, or you can go to the App Store Updates tab to update manually. The iOS app integrates with Apple Pay as deposit methods; M-Pesa is still the main option for every user in Kenya.
The Helabet Kenya app for both Android and iOS offers a complete betting experience consistent with desktop experience – in some areas, better than the web version. The mobile-first approach makes some features more functional through the app than on PC, especially live betting, where swipes and taps quickly replace clicks and push notifications will instantly notify you of odds changes.
Access to 30+ sports betting markets, including football (Premier League, La Liga, FKF Premier League), basketball (NBA, local Kenyan leagues), tennis (Grand Slams, ATP/WTA), cricket (IPL, T20 World Cup), rugby (Kenya Cup, Six Nations), and volleyball. Pre-match betting and live betting available with odds refreshed every 2-3 seconds. Create accumulators with up to 40 selections, use the bet builders for selected matches, and cash-out your funds early before the match ends.
Helabet Kenya mobile casino library is full and plays nicely with 180 games + slots made by Pragmatic Play, Yggdrasil, and Evoplay. Live Casino games streaming adaptive based Evolution Gaming tables for fast smooth streaming quality (adjusts automatically to your internet speed). Try out blackjack, baccarat, roulette, and game shows Crazy Time and Mega Ball. Crash games and instant-playing games, like Aviator, JetX, Spaceship, and Balloon load fast and show multipliers and change in real time.
Complete all funding transactions without leaving the app. M-Pesa deposits will take 5-30 seconds-total with just tapping Deposit, entering an amount, and finishing your M-Pesa PIN. Withdrawals to M-Pesa take 2-4 hours then your money will be in your account. Transaction history available to view, set deposit limit, track bonus wagering progress, etc. from your Account window.
Live betting section with 2D visualizations of the games with basic live tracking of possession, score, time, and key events. Accessible by swiping back and forth across live betting markets (next score, final score, total corners, etc.) without any delays. Odds show green when they are better, red when the odds is lower. One-tap betting lets you select your bet within seconds during a break neck pace game.
The standard KES 15,000 welcome bonus is also redeemable in the app. There are also mobile-exclusive offers like the “Bet KES 200, Get KES 50 Free Bet” offers that are in the Promotions Tab that only show up in the app. Throw in your barometer to ease the requirements once you’ve satisfy to qualify a withdrawal.
Can tap the support icon that opens live chat within the app, (no browser to jump to)-and it does save history across sessions. You can call support line at +254 800 720 755 using the call button, with a tap you call it. You can email support-en@helabet.com with the problem and it will automatically include during inquiry, your account information for review.
Helabet’s mobile website is fine, but the app has real benefits you care about if you legitimately bet. We walked through and tested both mobile app and mobile website versions back and forth across Nairobi, Kisumu, and Mombasa in various states of connection, to identify real world differences that matter beyond the marketing speak.
| Feature | Mobile App | Mobile Browser |
|---|---|---|
| Loading Speed | 2-3 seconds average | 5-8 seconds average |
| Data Consumption | 30-40% lower (caching) | Higher (reloads assets) |
| Offline Bet Slip | Yes, syncs when online | No, requires connection |
| Push Notifications | Instant bet settlements, bonuses | None available |
| Login Method | Biometric + password | Password only |
| Live Betting Lag | 2-3 second delay | 4-6 second delay |
| M-Pesa Integration | In-app, no redirect | Browser redirect required |
| Installation Required | Yes (15-22MB) | No, instant access |
| Updates | Manual or automatic | Always current version |
| Device Storage | Requires 50-100MB | Minimal (browser cache) |
For 1-2 wagers in a week casual bettors will likely find a mobile browser to be adequate. But if you are bettor that places wagers frequently in a week, the app is much faster and uses less data, not to mention the notifications. Just having an offline bet slip has saved many a punter’s accumulator bets for the moments when they loose signal between picking teams and confirming their wager, which is a common occurrence in the many places throughout Kenya with poor mobile connectivity.
Kenya’s mobile infrastructure varies vastly between urban centers and rural areas, so we tested the Helabet app in each of these networking conditions. Safaricom has about 65% market share, Airtel Kenya has 20% and Telkom Kenya has 15%. The app operates consistently reliable across all the three networks, with some minor variances.
Using Safaricom and Airtel 4G networks located in Nairobi, Mombasa, Kisumu, and Nakuru the app performs almost instantaneously. Live betting odds update in 2 seconds, deposits are confirmed in less than 10 seconds, and live dealer game video streams run in HD with no buffering. This is the best case scenario that urban users would experience.
Using 3G (common in small towns and in-between cities) the app performance is still functional, but of course slower. Odds updated in 3-5 seconds, live dealer streams automatically reduced to SD quality of to avoid buffering, and page transitions added 1-2 seconds. Still much faster than performance in a mobile browser on 3G due to the local cache.
For 2G connection (found only in remote and rural areas), the app struggles in functionality with live betting and casino games, but works for pre-match sports betting. In this case the offline bet slip is a very useful feature – you can choose your accumulator legs while you are waiting for the signal to improve, and submit it when you have 3G or 4G. Live dealer games and Aviator do not function on 2G.
Battery usage is manageable at about 5-8% per hour of active use—comparable to social media applications. There is also a “Data Saver Mode” in the app settings, that lowers image quality and disables auto-play videos, saving data of 40-50%. This is also great for user's with limited data bundles or with price using Telkom Kenya.
Often, it’s not the installation or older versions or connectivity problems that cause people to have issues on the Helabet app it is often not a bug from the app. Here’s a fix for the most reported issues and complaints from Kenyans:
Problem: After download, you receive an (app not installed) error.
Fix: Check security settings for “unknown sources” and ensure it’s enabled. If it is, just delete the APK you just downloaded and install it again. There might not have been a successful download or it wasn’t installed properly when you clicked ok. Also make sure you have over 50MB free on your storage. If that is fine, try a different browser -that’s something we always recommend. For example, you might try Chrome instead of Opera.
Problem: App closes during betting for the games.
Fix: Clear the app cache (Settings> Apps> Helabet> Clear Cache), then uninstall and reinstall with the current/latest version. In any case, don’t fret because it doesn’t have any of your log in and bet history saved, they are all still on Helabet’s servers. You’ll want to make sure you have downloaded the most current version on your Android/iOS -that’s because sometimes older versions and operating systems will create an issue for live updates of the app.
Problem: You successfully deposited via M-Pesa and Helabet is showing zero balance.
Fix: If successful, wait a couple of minutes and restart app. It might take 2-3 minutes. You can check your M-Pesa message and paybill number and see which payment action number that went to. Note: If money was deducted from M-Pesa and Helabet balance is not updated after 10 minutes, you can then contact and reach Helabet support in live chat with M-PESA transaction code and screenshots.
Problem: You state correct phone number and password and it gives the invalid credentials notice.
Fix: Check phone number, double-check the number was entered correctly (must start with +254). Again too, everything is case sensitive when entering in your password, making sure very careful with caps lock on, etc. Simply, if you forgot your password you can go tap “forgot Password.” You will then get a SMS text with instructions. If this still remains as a credential payment mechanism /feature on Helabet app, please first try logging in the Web/Mobile Browser first instead, making sure the channel/way/credentials logged into are indeed valid. Important: You are allowed to use the same credentials when using the app software.
Problem: Live odds (and/or frozen) from the bet (and/or outdated).
Fix: Live odds mean possibly weak internet connection reroute Wi-Fi/internet to mobile data (or reverse). To force a second resync, you need to close and reopen app. If you are on 2G/Edge, live betting won’t be working correctly so wait again until your 3/4G comes back on.
Problem: Notifications regarding bet settlement ( defined outcome) or bonus notifications didn’t provide them to you.
Fix: Check mobile settings -Settings > Apps > Helabet > Notifications. Confirm all types settings are on/enabled. On iOS, you have to check Settings > Notifications > Helabet > Allow Notifications is toggled to on to reactivate them. Inside Helabet app go to Settings > Notifications and confirm your preferences are turned on. Battery saver or sleep apps shut notifications off so you will need to add Helabet to the exceptions/exemptions in those categories.
If you still cannot correct the issue, either chat with Helabet app at +254 800 720 755 or via integrated Helabet without opening the app, but in live chat support; typically they can troubleshoot remotely and have it resolving usually within 5-10 mins. Aside, if issues installing the Android APK remains ask Helabet if they (could) send a SMS direct download link instead.
Get the Helabet App 📲When using sports betting app in Kenya, you do have security concerns using an app not downloaded from the Google Play Store. However, Helabet APK direct from helabetkenya.com is safe and secure - the APK is digitally signed by the relevant developer and is not modified by a third party downloader. Do not download APK files from other unofficial websites, Telegram groups or WhatsApp forwards as malware and modified APK files may be downloaded instead.
Data that moves between the app and the Helabet servers utilizes 256-bit SSL encryption; the same encryption used by banks. This means that your Helabet password, M-Pesa PIN (when put into M-Pesa app only; not into Helabet App), and any of your other personal information you provided is secure from interception.
To enable 2-Factor authentication on the app, it can be done from the settings that enables an SMS code for each Login and withdrawal requests. This will protect you if someone somehow accessed your password; they cannot login to your account. The SMS code lasts to entertain you until 5 minutes and cannot be reused.
Fingerprint and/or face recognition options add convenience without sacrificing security. Your biometrics never leave your device - your phone’s security chip processes the biometrics locally and only sends an “authenticated” signal to the app.
Never disclose your Helabet login information to anyone including so-called support staff. Legitimate Helabet staff cannot ask you for your password. Don’t give anyone “remote access” to your phone so they can help “fix” a problem in the app. When official support addresses your problems, they only ask for your phone number and transaction codes (not passwords).
Yes, Helabet app is free to download and install on both iOS and Android devices. You only need internet data to download the Helabet app (15 MB Android, 22 MB iOS). No subscription, no hidden fees; you only spend money when you choose to deposit or bet.
Yes. Your Helabet account is active across all formats: Mobile App, Mobile Browser or Desktop website. Deposit, betting slips, withdrawals and account settings are all automatically synced. You can start a bet on your computer, and finish that bet on your phone as long as you use the same login details.
Yes, the app works with Android tablets and iPads, but it is built for phone screens primarily. Tablets have the same content on them, but in a larger space with more empty space around. Some people like to use tablet mode for live betting, the bigger screen does show more markets at the same time on the bigger screen.
Google does not allow real money gambling apps in the Play Store in most countries, including Kenya. This is not just Helabet, but it is the policy of every betting operator. SportPesa and Betika, and 22Bet and all large bookmakers will do APK downloads too. This is completely standard and totally safe to download the APK from the Official website.
Sports betting will consume about 10-15MB per hour of active usage. Live dealer casino games will use about 50-80MB per hour of active usage, because of the streaming video. Slots and crash games will consume about 15-25MB. You can switch on Data Saver mode in Settings to save about 40-50% of your data, but images will not be as good quality.
Yes, you can use the Helabet mobile website by going to helabetkenya .com in any mobile browser. The mobile site has similar betting markets and functionality but it will be slower to load. You will not have push notifications, offline bet slip, biometric, or fingerprint log in on the mobile website. If you bet regularly on betting, the app is preferable.
