Helabet Kenya is a reputable entertainment platform that meets the needs of punters to have quality betting experiences for Kenyans. If you want Premier League football, some live casino action, or degenerate crash games like Aviator, Helabet has you covered with instant M-Pesa deposits, a wide range of competitive odds on 30+ sports, and fast withdrawals. You can Sign Up and Get a Welcome Bonus of up to KES 15,000 all while receiving Daily Bonus!
Join Helabet Kenya Today 🚀Helabet Kenya is a fully licensed operator that launched in Kenya in 2019, with the brand intent on providing local bettors a viable alternative. Under the supervision of the Betting Control and Licensing Board (BCLB) of Kenya, Helabet is fully compliant with regulations and offer both sports betting and casino. The parent company EMAG HOLDING LTD (registration number 189533), is also a licensed operator with a Curaçao eGaming (1668/JAZ) license for International operations, but Kenyan customers are only using the local BCLB license.
In these years of operation, the platform has cultivated a relationship with local Kenyan bettors by providing local payment options, M-Pesa is the primary and competitive pricing on popular markets. The site has created a niche and a satisfactory product with a simple clean purple-type of interface that while crisp and clean still loads quite fast even slow internet connections; which is often what rural Kenyans want at the end of the day.
| Brand Name | Helabet Kenya |
| Operator | EMAG HOLDING LTD (Reg. 189533) |
| Established | 2019 |
| License | BCLB Kenya (License №0000103) + Curaçao eGaming 1668/JAZ |
| Primary Markets | Sports betting, live betting, casino slots, live dealer, crash games |
| Supported Languages | English, Swahili, Chinese |
| Accepted Currency | KES (Kenyan Shilling), USD, EUR |
| Deposit Methods | M-Pesa, Airtel Money, Bitcoin, Ethereum, Tether, Astropay, Jeton |
| M-Pesa Processing Time | Instant deposits, 2-4 hour withdrawals |
| Minimum Deposit | KES 50 |
| Mobile App Availability | Android APK, iOS app, mobile web version |
| Customer Support Hours | 24/7 live chat, email support-en@helabet.com, phone +254 800 720 755 |
| Sports Betting Markets | 30+ sports including football, basketball, tennis, cricket |
From a functional perspective for technical difficulties, or account inquiries, you can use their contact phone line, +254 800 720 755 or email through out the day at support-en@helabet.com. Between peak user times expect responses from the Helabet team 15-30 minutes, or overnight expect longer, with the live chat option getting you into contact with an agent within five minutes.
It probably only takes 2-3 minutes to register for an account on Helabet Kenya if you have your documents ready. The registration process is quick for Kenyan customers, as Helabet only requires the confirmation of a valid phone number registered to your M-Pesa or Airtel Money account. Helabet allows you to start betting almost instantly after registering instead of waiting, like many international operators and ill always require KYC verification before your first withdrawal.
Go to helabetkenya.com and click on the bright colored “Sign Up” button in the upper right corner of the homepage. The button should be available on mobile devices, but on smaller screens you may have to touch the menu icon first.
Input your Kenyan mobile phone number in the following formats: 0712345678 or +254712345678. The number must be an active phone number associated (registered) to your M-Pesa account, as Helabet will send an SMS verification code to the number within 30-60 seconds.
Create a strong password with at least 8 characters, using uppercase letters, lowercase letters, and numbers. Do not use common passwords, such as “password123” or your birthdate, as they can be insecure.
Check your text message for the 6-digit Helabet verification SMS code. Enter this code into the confirmation field within 5 minutes of expiry. If you do not receive the code, please wait 60 seconds and request a new code.
Complete basic personal information, such as full legal name (as used on your ID), date of birth (18 years old and above as required in Kenyan law), and mailing address. The optional questions can be skipped for this step, but you must complete before your withdraw may be approved.
Go to the deposit page, select M-Pesa as your payment option, enter an amount (minimum KES 50), and submit the transaction. Your account balance will be updated immediately so that you can start betting or claim your welcome bonus.
Helabet requires new verifying your identity for first time withdrawals, either with submission of a government ID (national Id, passport, or valid driving license) and document which proves your address (utility bill or bank statement from last 3 months). The KYC review typically takes 12 – 24 hours during the week and maybe a little longer on the weekend, but there are some accounts approved within 4 – 6 hours.
Create Your Account Now 🎯In fact, signing in to your existing Helabet account is let than complicated than registering for one and will take you less than 30 seconds once you know your credentials. The Helabet platform saves you session cookies for 30 days on trusted devices which means you do not have to sign in to the site every time while using your routine phone or computer.
Click the “Sign In” button at the top of any page and enter your registered phone number and password in the text fields, then click “Login”. If you registered for two-factor authentication (recommended for security), you will receive an SMS code you will have 5 minutes to enter.
If you forgot your password? Click “Forgot Password” under “login” and enter your registered phone number. Helabet will send an SMS text with a password reset link. Click it, and create a new password - but be sure to have it different from your past password for your safety.
Helabet’s mobile app has fingerprint and face recognition sign in on wallet enabled for Android and iOS devices. After the first sign in, there will be a button in settings of the app to enable biometric; once you do this you will sign in 100% stood up in credentials.
If you encounter being unable to log in (e. g. “invalid credentials” when you still think your entry is correct), consider deleting your browser cache or app data since renewing the session may limit your access. The showing page with outdated session information can conflict with being able to log in now. Also, consider contacting either their support representations by calling +254 800 720 755, or reach out via their live chat support. They can immediately help reset your credentials in no time, after verifying your identity.
Helabet Kenya has betting options on 30+ sports, but football is still notably the area of concentration—not surprising considering a Kenyan preference for football betting. The sportsbook offers international leagues (English Premier League, La Liga, Serie A, Bundesliga, Ligue 1) as well as domestic Kenyan league competitions like FKF Premier League with teams to bet on like Gor Mahia, AFC Leopards, and Tusker FC.
Premier League, Champions League, FKF Premier League, La Liga, Serie A, African Cup of Nations. Betting markets: 1X2, Over/Under, BTTS, handicap, accumulators, correct score, first goalscorer.
NBA, Euro League, African Basketball League. Bet on match winner, point spreads, totals, quarter betting, and player props.
Grand Slam’s (Wimbledon, US Open, French Open, Australian Open), ATP/WTA tours. Betting markets: match winner, outright betting per set, game handicap, total games.
Indian Premier League, T20 World Cup, Test matches, ODI series. Popular Betting markets: match winner, top batsman, total runs, method of dismissal.
Kenya Cup, Six Nations, Rugby World Cup, Super Rugby. Bet on match winner, handicap, total tries, first try scorer.
FIVB World Championship, European Championships, Kenyan Volleyball Federation leagues. Betting markets include set winner, point handicap, and totals.
Helabet seems to have fairly competitive odds, especially in bigger football games where margins generally sit around (5-7%) margin for most popular bets—but fairly decent, not the best if you compare it to some of the best sharpest sportsbooks worldwide. Nevertheless, for certain sports (like most of the Kenyan domestic leagues, or cricket matches), you can sometimes find more generous odds compared to the international level bookmakers because they do not cater to these markets.
Helabet’s live betting is very strong, they have in-play markets for football, basketball, tennis, and cricket. They show the matches with simple 2D animation graphics, with possession, score, and match time, with very quick updates (usually a 2-3 second delay from time real). You can live bet on outcomes such as next goal, next point, or updated handicap lines as the action unfolds.
Apart from sports, the Helabet Kenya platform has a casino section powered by many of the top softwar providers in the industry. The game library has more than 250 titles, including the following categories: slots, table games, live dealer games, and the really trendy crash games category. Most of the content is provided by Pragmatic Play, Evolution Gaming, Spribe, Evoplay, and Yggdrasil, which signs off on really good graphics and fair RTP percentages.
Helabet has 180+ slots including classic 3-reel fruit machines and modern 5-reel video slots and bonus rounds narrative. Some of the most popular include Big Bass Bonanza (Pragmatic Play, 96.71% RTP), Wolf Gold (Pragmatic Play, 96.01% RTP), Valley of the Gods (Yggdrasil, 96.2% RTP), or Book of Dead variants. For those with daily jackpots, the Progressive jackpot slots Daily Drops by Pragmatic Play have guaranteed winnings each day, typically worth KES 5,000 – KES 50,000.
Classic casino games have many options to pick from, such as multiple options of blackjack, roulette (European, American, French), baccarat, and poker. Both RNG (random number generator) and live dealer versions are available. The RTPs for Blackjack variants are 99.28%-99.62% with optimal strategy.
The live casino features games powered by Evolution Gaming and Pragmatic Play Live, which are streamed from real studios. You can find options such as Live Roulette, Live Blackjack, Live Baccarat, Mega Ball, Crazy Time, Lightning Roulette, and Dream Catcher. The dealers speak English and the stream uses HD quality (but auto-adjusts quality based on your internet speed to avoid buffering).
This category has taken the Kenyan player community by storm. The most popular, Aviator (Spribe), features an airplane-themed multiplier that crashes at random times (and you can bet). You also have Packman (Pragmatic Play), JetX (Smartsoft Gaming), and Balloon (Smartsoft Gaming). Play times are brisk (20-40 seconds) and multiipliers can get to 1000x or greater!
Game fairness is verified by provably fair technology for crash games, and slots and table games are regularily audited by independent testing agencies. Evolution Gaming and Pragmatic Play are eCOGRA certified and other certifying regimes for gaming. These also can confirm the RTP percentages match the percentage it published and the outcomes are random.
Explore Casino Games 🎲M-Pesa is the main payment method utilized by Kenyan players on the site, perhaps because it is majority, 80-90%. Deposits are also easy, as they function under the same paybill operation Kenyan players are used to from other sportsbooks. Helabet even has Airtel Money lent for those using that network, in addition to a few international deposit methods including some crypto wallets if you are a fan of bitcoin.
Dial 840#, press Lipa na M-Pesa, press Pay Bill, enter Helabet business number, enter your account name, or account number, enter the amount (minimum KES 50), and enter your M-Pesa pin to complete the transaction. Your Helabet balance will be available from 5-30 seconds, and you will be able to begin betting immediately. M-Pesa transaction fees are KES 0 for amounts less than KES 100 and range up to KES 28 for larger amounts.
Submit a withdrawal request through your Helabet account and choose an amount (minimum KES 100 to a maximum KES 150000 per transaction), and then click to confirm. M-Pesa withdrawals are usually processed within 2-4 hours provided the request is during normal working hours, and overnight requests may not go into the Helabet cashout until the next morning. First-time withdrawals will require KYC verification to be done before the withdrawal can be processed, which adds another 12 to 24 hours to the initial payout if it applies.
It functions the same as M-Pesa except using the Airtel Money menu options. Deposits take place instantly, but can take 2-6 hours to receive your cashout. The minimum deposit is KES 50 and minimum withdrawal KES 100. Ideal for users who have no alternative.
Helabet accepts bitcoin, ethereum, tether (USDT), and a handful of other cryptocurrencies (can be found in account overview). In terms of crypto deposits, the confirmation is dependant on the blockchain used (for example, bitcoin deposits take 10-30 minutes, whereas eth deposits typically take 2-5 minutes, and so on). Withdrawals average 6-24 hours to complete and the minimum deposit varies by coin but hovers around KES 500 equivalent. Transaction costs on crypto are much lower compared to regular banking.
Astropay, Jeton Wallet and Perfect Money can be used as alternate ewallet options, most users utilize these deposit options, if they also have accounts with these services. Turnaround is similar to M-Pesa (instant deposits, 2-12 hours for cash-outs) however these are rarely used although available for Kenyan customers.
One thing to keep in mind: Helabet sometimes will ask for additional verification for cash-out requests above KES 50,000, particularly if it is your first cash-out or after activity outside the norm. This verification could require a phone call to confirm that it really is you, or could require documentation to verify if it is not. If this happens it may take longer than expected but it is a precautionary measure to keep your money, really, yours.
Welcome Bonus & Promotions New users from Kenya are eligible for a welcome bonus that will provide a 100% match on their odds matching first deposit up to KES 15,000. You can deposit KES 15,000 dollars in this KES 15,000. The bonus code (if required) appears to be applied automatically, however check the promotions page during registration to make sure you are included in this.
Bonus: 100% first deposit match up to KES 15,000
Deposit Requirements: KES 100
Wagering Requirement: 5x rollover on sports bets (min odds 1.50+) or 30x rollover on casino games.
Expiry: As per most bet bonuses, you have 30 days to fulfill the wagering requirements.
Restrictions: Available once to every household, IP address, or device.
Existing customers have daily reloaded bonuses of 10-50% based on the amount of deposit and day of the week. These generally have lower wagering (3x rollover), but bonus is at a maximum KES 5,000. Check the promotions tab every day to see the current offerings.
Helabet has a weekly cashback program, returning 5-10% of net losses from the last week, issued every Monday. The cashback amounts range from KES 200 to KES 10,000 based on your betting activity. The cashback has no wagering requirements- it will be credited to you as withdrawable cash bonus.
If you place an accumulator bet of 5 or more selections, and miss out on just 1 leg, you can receive a rebate, or “insurance” on that leg. You will receive anywhere from 50-100% of your bet as a free bet, up to KES 2,000. This applies for pre-match only, for accumulators on football, basketball, and tennis.
Take the time to read the bonus terms and conditions, as the 5x rollover on the sports section requires bets at minimum odds of 1.50. This means this is not a situation where you can place a few 1.10 odds bets and meet the requirement in no time. With casino bonuses, the standard is a 30x rollover which is a bit high - a KES 1,000 deposit and a KES 1,000 bonus means you’d have wagered KES 60,000 total before you can withdraw funds. Different games count differently - slots will be counted at 100% - table games will only count at 10%-20%.
Claim Welcome Bonus 🎁The Helabet Kenya mobile app allows the full betting platform to be on your smartphone by using their designated Android and iOS applications. In fact, many Kenyan users prefer using the mobile application rather than desktop since its built for 3G/4G slower speeds outside of the major cities Nairobi and Mombasa. The full app size is about 15MB for Android and 22MB for iOS, so it is not slow to download (worst case scenario of limited data volume - the best part is that once you download it, you will not need to use as much data).
Most Android users will download the APK directly from helabetkenya.com (Some Google Play Store restrictions that prevent any associated gambling apps on their store), iOS users will find the official app in the App Store for Canada. Installation can take anywhere from 30-60 seconds after downloading.
The app also loads 2-3x faster than the mobile website, especially when switching between sports markets or opening your live betting interface. Additionally, data consumption is reduced by approximately 30-40% because it caches much of the data you access often.
If you enable notifications, you will receive alerts for when your bets are settled, deposits complete, new bonuses, live matches for games you took action on, and other promotions. You have control over the notifications you receive through the app settings.
The app has the same features as the desktop site as you can place smart bets, play casino games, make deposits or withdrawals, contact support staff, and claim bonuses all from mobile. A little benefit: the app has an offline bet slip feature that will save your selection(s) even if the connection is lost, the slip will sync once back online.
Learn more on how to download and operate using their mobile app →
Helabet Kenya takes player safety seriously, the platform is licensed and operates within the BCLB framework which requires implementing responsible gambling tools. The platform restricts access only to users 18 years and over (enforced with KYC checks), offers an assortment of tools for customers to help ensure you stay in control of your betting activity.
At any point, a player may request a temporary or a permanent exclusion from the platform via customer support, for temporary exclusions you can set your exclusion anywhere from 24 hours to 6 months, Permanent exclusion means we will close your account until asked to be re-opened. During an exclusion request, you will not be able to access the platform, or create another account.
You can limit your daily, weekly, or monthly deposits by accessing your account profile. When deposit limits are set, they will go into effect immediately and cannot be increased for a 24 hour (cooling-off period) . You can set a limit down at any time.
You can set time session reminders to remind you after a certain length of time playing continuously. You may set loss limits to suspend your account after a specified amount you’ve lost in a certain timeframe.
Helabet provides Gamblers Anonymous Kenya and others links to local resources. For urgent help with gambling, use the National Problem Gambling Helpline or the Helabet live Support available at +254 800 720 755 – where you can discuss account restrictions.
Remember, Betting is entertainment! It should not be a source of income or financial recovery. If you find yourself chasing losses, betting outside your limits or troubled with gambling – please self-exclude or contact professionals.
Yes, Helabet is a legal and licensed operator in Kenya with the Betting Control and Licensing Board (BCLB) license number 0000103. The operator EMAG HOLDING LTD has a license and regulation under the Curaçao eGaming License (1668/JAZ) for international.
Withdrawals to M-Pesa take roughly 2-4 hours if made during the business hours of (8 AM - 8 PM EAT) and overnight will briefly process the next morning. If this is your first withdrawal - you will also need to complete KYC verification to to obtain your winnings adding an additional 12-24 hours to your time period.
The minimum deposit is KES 50 via M-Pesa or Airtel Money but for crypto deposits the minimums per coin will vary but typically are ~ KES 500. There are no maximum deposits - although larger deposits might require another level of security check.
Yes, Helabet provides FKF Premier League coverage regularly, with popular matches with Gor Mahia, AFC Leopards, Tusker FC and other local clubs. The markets available for the matches include: 1X2, Over Under, Both score, handicaps, and correct score.
Subject to different wagering requirements, both sports bets and casino games do qualify for the 100% double up welcome bonus up to KES 15,000. Sports bets have a rollover requirement of 5x at minimum odds of 1.50, casino games have a rollover requirement of 30x and different eligible contributors.
You can contact Helabet customer support 24/7 through live chat (available by any page), phone at +254 800 720 755, email at support-en@helabet.com – and you can get an average live chat response time 5-10 minutes, you’ll get a real time connection when you call, email replies are typically in 2-6 hours.